Freetalk Connect offers a 12 month warranty on all of its products (with proof of purchase) effective from the date of purchase. During this time, if you have an issue with your product we will offer you a replacement, or at our discretion, a refund. We will pay reasonable return charges for defective products. Excluded from the Warranty: Damage caused by accidents or disasters, such as fire, flood, earthquakes, war, vandalism or theft, incompatibility with other hardware/software. This warranty is in addition to your statutory rights, which are unaffected.